And I want to summarize the troubleshooting steps you have tried:Īccording to your description, it seems that you used the latest version of Excel and Catalina, and you have also updated your old Mac Machine version to Catalina, however, the old Mac machine didn’t encounter the same situation.Īt the same time, you have found that Google Maps has the same problem. I have read your communication records carefully. I do understand the inconvenience it has made and apologize for it. We appreciate that you shared your experience here.